We have always valued quality service in our business model. We know that sometimes it is impossible to make a delivery by the latest drop time due to unforeseen circumstances like traffic, weather, or mechanical problems. But having good communication between drivers and their driver managers is often the factor that distinguishes a company for quality service. Many of our customers will charge us a late fee for not delivering a load by the latest agreed drop time, and some

Last week we received a call from one of our customers who called to let us know that our very own Anthony Voorhees was “a genuine pleasure to work with.” She went on to state that Anthony was always kind and friendly when he answered the phone and just as nice as can be. “Boy, if we had more carriers like you guys and his service… it was just a pleasure!” Great job Anthony! We are proud to have you as one of our drivers.

At Marvin Keller we are very proud of our top notch CSA scores. Our HOS and Unsafe driving scores rank in the top 10 percent of all mid-sized carriers. CSA stands for Compliance, Safety, and Accountability. It is the FMCSA's method of rating carriers and drivers safety. These scores are given based on the results of our DOT inspections. Any violations, including both warnings and citations, will impact a company’s CSA score. Having a good CSA safety record and low CSA scores

Our Maintenance Crew demonstrates the usage of a tire chain. It is a tool used to get your truck out of sticky situations such as ice, thick snow, or mud.

We have been experiencing some issues with the PeopleNet systems in our trucks operating slowly or locking up, etc. After some investigation we found that many of the issues occurred when the individual mailboxes in the "Messaging" portion had been filled with excess messages. To prevent this, it is important to clear the mailboxes out regularly. We recommend you clear them out at least once per week. This allows the unit to operate at the highest efficiency. It also reduces

We have added a few new bonuses from now through the end of June 2017. Because Marvin Keller takes pride in employing the best drivers of the industry we are offering a $1000 sign on bonus for experienced industry drivers who sign on with Marvin Keller. We are also adding a $1000 referral bonus for any driver referral. This means that if you refer a driver who signs on with Marvin Keller, you will receive a $1000 bonus (paid in quarterly installments as long as the referral s

Several of our customers are shipping to the Kroger DC in New Baltimore, MI. Not only is this a night receiver, but we understand there have been congestion issues and parking is a challenge. Kroger recommends that drivers park at the Rest Area off I-94 located at exit 246. The Kroger DC is off exit 243 but there are no places to park closer to the DC. Drivers may not park on adjacent streets including Richard W Boulevard or E Russell Schmidt Road. Drivers also cannot park i

How many times have you packed up your change of clothes and your shower kit before heading into the truck stop just to find there are five drivers ahead of you? This can be anywhere from 60 minutes to 90 minutes wasted waiting in line! You can minimize a lot of this unnecessary waiting time by utilizing the mobile apps that Pilot/Flying J or the TA/Petro offer. You can reserve your shower from your truck. I have used this, and I testify that it works great! No more hanging a

Marvin Keller has an after hours program which is designed to assist drivers with any issue after the office’s and shop’s closing time. We have a Call Center (after hours) number that is meant to assist drivers with load issues such as issues with a pick-up number or help locating a trailer, and we also have a Shop (after hours) number that is for maintenance assistance. Both numbers have a representative on call at all times throughout the day. The Call Center has four emplo

The following is an article we found on thebalance.com written by Holly Schubert. It lists the chain laws you have to know for each state. States with Required Chain Laws Arizona, California, Colorado, Idaho, Montana, New Mexico, Nevada, Oregon, Utah, Vermont, Washington, Wyoming Alabama The use of tire chains shall be permissible upon any vehicle when required for safety because of snow, rain or other conditions tending to cause a vehicle to slide or skid. Alaska Tire chains